TrackNew
Service CRM for Modern Businesses
TrackNew is your all-in-one solution for service business management. From lead tracking to AMC management, invoicing to inventory, everything is connected in one clean interface. Built for service businesses that want to scale without the complexity.
Built For
Key Features
Everything you need to run your business efficiently.
Service Management
Track service requests, assign technicians, and monitor resolution. Complete service lifecycle management.
Lead Tracking
Capture leads from multiple sources. Track follow-ups, conversions, and never lose a potential customer.
AMC Management
Manage annual maintenance contracts with automatic renewal reminders and service scheduling.
RMA Handling
Streamline return merchandise authorization with full tracking from receipt to resolution.
Sales & Invoicing
Create quotes, convert to invoices, and track payments. GST-compliant billing built-in.
Inventory Control
Track spare parts and products. Get alerts for low stock. Manage multiple warehouses.
Customer Database
Complete customer history at your fingertips. Equipment, services, purchases, and communications.
Reports & Analytics
Understand your business with detailed reports on services, sales, technicians, and more.
How It Works
Get started in minutes, not days.
Setup Your Business
Configure services, team members, and inventory. Import existing customer data easily.
Capture & Track
Log leads and service requests. Assign to team members and track progress.
Deliver & Invoice
Complete services, generate invoices, and collect payments seamlessly.
Grow & Optimize
Use insights to improve efficiency, customer satisfaction, and profitability.
See It In Action
Business overview dashboard
Service ticket management
Lead pipeline view
Inventory management
Frequently Asked Questions
TrackNew is built for service-based businesses across 12+ industries including IT services, HVAC, security systems, pest control, and more. Any business that provides ongoing services or maintenance can benefit.
Yes! Our mobile app lets technicians view assignments, update job status, capture photos, and get customer signatures on-site.
TrackNew includes built-in invoicing and expense tracking. For businesses needing advanced accounting, we offer integrations with popular accounting software.
The system automatically tracks contract expiry dates and sends reminders to both you and your customers. Never miss a renewal opportunity.
No artificial limits. TrackNew scales with your business. You can manage thousands of customers and tickets without performance issues.